adexa.co.uk

2.4
2.4 Based on 21 reviews

Adexa Direct - a leading supplier of catering & kitchen equipment in the UK offering the largets range, free shipping and unbeatable prices....

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Mike Annand
Terrible customer service. As a repeat customer, I purchased an undercounter bar fridge as the cent

Terrible customer service.

As a repeat customer, I purchased an undercounter bar fridge as the centrepiece of a bar. The goods arrived two weeks late and damaged. The damage clearly occurred before packaging, as the outer packaging was undamaged.

There is no customer service telephone number, and they only contact customers via email, where they either ignore you or refer you to their terms and conditions. I even offered to pay for a replacement part, but was told they couldn’t supply one.

Avoid at all costs.

1
Date of experience: Mar 02, 2026

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