AdScale has completely lost my trust over a marginal financial mistake. I have uninstalled the app and strongly advise others to be extremely careful.
During my onboarding session, an AdScale agent demonstrated how to set up a Meta campaign but pushed it live entirely without my approval. This error resulted in unauthorized ad spend being charged to my account.
When I contacted support, they acknowledged the situation but refused to refund the money, hiding behind the fact that the actual billing went through Meta. Even though the mistake was exclusively triggered by their agent on their platform, they refused to take true financial responsibility for their error.
If a platform's onboarding process can spend your money without your consent, and the company won't reimburse you for their own mistake, they cannot be trusted. I have uninstalled the app and strongly advise others to be extremely careful.
Claim your business profile now and gain access to all features and respond to customer reviews.
AdScale helps online stores grow faster with AI-powered advertising across multiple channels — all from one platform.
Since 2018, AdScale has been transforming eCommerce advertising through advanced AI and proprietary data signals that even Google and Meta can’t access. This gives our users a clear advantage: more accurate targeting, smarter campaigns, and better results.
Our AI is trained on insights from over 200 million eCommerce orders, giving online retailers a smarter way to scale through better data, automation, and results.
In addition to paid ads, AdScale makes it easy to run Email and SMS marketing — either within the platform or by integrating with your existing systems. Flexibility built in, so you can work the way you prefer.
Trusted by 7,000+ online stores in 120+ countries, and proudly maintaining a top-rated score on the Shopify App Store, AdScale helps brands simplify their marketing, improve ROI, and grow profitably.
⸻
Shopify App Rating: ★★★★★ 4.8/5
Google & Meta partners.See more
