Being charged $3,500.00 for canceling a camera and alarm service package that we spent six months troubleshooting the camera service. ADT doesn't seem to care about it's reputation.
April 7, 2026 response from ADT always on time and when you follow up on ADT response they do nothing. Same regurgitation of concern for the customer with zero follow up. Extremely concerning that our government allows these types of businesses to operate.
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ADT is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to more than six million customers, and employs approximately 16,000 people at 200 locations. More information is available at www.adt.comSee more