I ordered a replacement battery and paid for expedited shipping. Fortunately, I called to follow up, as it turns out it was never dispatched. The support team had to place a new order. I also asked for a tracking number, which I only received after chatting with them. For a service focused on security, this level of service is unacceptable. They should be more organized.
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ADT is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to more than six million customers, and employs approximately 16,000 people at 200 locations. More information is available at www.adt.comSee more