Had service for my small business. Requested cancellation when exiting the space. They have a record of my call in, but did not cancel the service. I realized after a little over 12 months that they continued to bill my card. Took an act of congress to find the phone number to try and have this resolved. The rep was incredibly rude when I attempted to cancel. I asked for a refund of the unused services paid for. She laughed at me. Not only did they fail to cancel when I asked to cancel, they stole more than 12 months of service payments from me. NOT A CHANCE IN HELL I WILL EVER USE ADT FOR SECURITY SERVICES/CAMERAS AGAIN.
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ADT is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida, ADT helps provide peace of mind to more than six million customers, and employs approximately 16,000 people at 200 locations. More information is available at www.adt.comSee more