In my personal experience, the management of my building over the past 6 years by Advance Block Management has been deeply disappointing.The building's safety and cleanliness have repeatedly been neglected. For example, the dry risers do not appear to have been serviced since 2022 (photo attached if trust pilot allowed photos to be attached), and serious security issues with unauthorised access to the building are ongoing. One recent example includes someone sleeping in the bin shed. Photo attached (if trust pilot allowed photos to be attached) showing the scene, which includes what appears to be human faeces. This raises serious concerns about the company’s commitment to residents’ welfare.Despite repeated promises, the communal carpets have not been replaced, even though the service charge budget has included around £20,000 for carpets each year for the past three years. To date, no visible progress has been made, and residents remain concerned about the lack of transparency. I've attached a picture of the current carpet condition for reference (if trust pilot allowed photos to be attached).I have made multiple complaints about the service levels, none of which have been properly acknowledged, let alone responded to. Communication is consistently poor, and any replies received have been unhelpful and dismissive.To my knowledge, Advance Block Management is currently not listed as a member of either of the government-approved redress schemes (The Property Ombudsman or the Property Redress Scheme), despite it being a legal requirement for property management companies in England to be registered with one. This leaves residents with no formal route to escalate complaints.I don’t normally leave negative reviews, but as Advance Block Management have not had the courtesy to respond to multiple complaints — and are, to my knowledge, not registered with a government-approved redress scheme as required — I feel I’ve been left with no alternative. I have now moved out of the property, in large part due to the ongoing stress and frustration caused by ABM’s management. This review reflects my genuine experience and is shared in the hope that it may help others make an informed decision.
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Advance Block Management is a professional property management company. We cover all areas and manage properties and estates
in England and Wales.
