For clarity, this company is a trading name operated by Advance Residential Management Ltd (09312926). There is one named director who can be identified on the Companies House website.We contracted Advance Block Management in 2021 with an individual appointed as the site manager. At the end of 2022, we discovered by chance, that she had not renewed our buildings insurance leaving our block exposed to fire and other catastrophes for twelve months. Informing her manager that we did not want such an incompetent person in charge of our properties, he agreed to take over himself. We found out that at the end of 2024 on his watch, our block was unbelievably uninsured again!In June of 2024, we discovered that our management company had been struck off at Companies House. This was caused by the same manager not renewing our confirmation statement in January and ignoring the strike off letter in March. It is ILLEGAL to not renew the annual confirmation statement. It cost nearly £500 to re-register our company. Unsurprisingly, we decided to give Advance Block Management three months' notice on 1st October 2024. In the ARMA and RICS rules, “an outgoing agent must pass over any funds that aren’t needed to manage the block leading up to the handover, on or before the takeover date. The agent must also prepare reconciled accounts with itemised accruals and prepayments up to the final date of management”. Despite numerous requests from both the new agent and company directors, these two individuals have provided no funds and no accounts for six months. They also refuse to provide copies of bank statements to directors or to provide evidence that they have subscription to a government approved Client Money Protection Scheme. Not having one is ILLEGAL. There are many other examples of Advance Building Management not paying contractors, not replying to emails and telephone calls. We were virtually running the block ourselves while they just collected the service charges. They are not members of any trade body except the totally useless Property Ombudsman. If you are looking for a new managing agent, stay well away from Advance Block Management. If you are already using them, it’s highly recommended that you check your buildings are insured and that your Companies House compliance has been renewed.If you wish to raise a complaint with Trading Standards about their non certification with the CMP scheme, you have to go via the Citizens Advice Bureau. You can also email a complaint to the Financial Conduct Authority. Look for CASS compliance.We are now processing legal action against Advance Residential Management Ltd trading as Advance Block Management to recover our funds and accounts information.
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Advance Block Management is a professional property management company. We cover all areas and manage properties and estates
in England and Wales.
