We purchased garapa deck tiles from Advantage for a second-floor balcony. When we finally got around to installing them after replacing the membrane on the balcony and redesigning the project we came up a few pieces short. Contacted Advantage, ordered the pieces and received them a few days later. One of the pieces was damaged. Contacted Advantage via email with the pictures of the damaged piece. Got a call the next day informing me that a replacement piece was on the way. Neal Petrusek was our salesman for both the initial purchase and the follow-up purchase. He was professional, patient and informative answering all our questions and very responsive in replacing the damaged piece. It has been an absolute pleasure dealing with Neal and Advantage Lumber. Very pleased with the product and especially the service. Looking forward to the next project.
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AdvantageLumber.com has been a leader in sustainable hardwood decking, flooring, deck tiles, and lumber since 1992. Today, all our U.S. locations in Sarasota, FL, Buffalo, NY, Grover, NC, and Santa Fe Springs, CA, as well as our company owned and operated Brazil mill in Belem are FSC® certified.
Our company’s growth has allowed us to expand rapidly with new state-of-the-art machines and technology which helps us reduce production times and develop new products like our wood slabs. In addition, our staff has grown exponentially in the U.S and Brazil to continue offering excellent customer service while maintaining the company culture that characterized us at our original location in Buffalo, NY.See more
