I deeply regret choosing Aegon Health Insurance. I went to the emergency room with unbearable stomach pain, burning, and bloating. The emergency doctor requested an endoscopy, but Aegon refused to approve it. Because of this, I had to see an internal medicine doctor and undergo all the required tests. Despite providing all the reports, including hospital documents, test results, and a detailed report from the doctor as per their request, they still refuse to approve the procedure, claiming the documents are incomplete. The hospital confirmed that the reports I provided are more than sufficient. It has been two months of suffering because of them. Never again with this insurance company.
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