Ryanair customer service feels like a Bentley compared to Aer Lingus. Seriously awful.
1. Previously they have lied to me directly and said they would refund a transfer taxi to me. At the time I asked for an email transcript of the call - they said no, I asked for an email to confirm arrangement - they said no. Guess what happened then denied it was agreed and didnt refund me. Liars.
2. I have been trying to book a flight for 2 days in app, and also just tried to log into website and I cant, event reset password doesnt work. So I called customer services and they just said try booking without logging in, which Ive done. BUT no email confirmation that its been booked. I got the booking number but not email.
It’s a gift, really not everyone can be this impressively awful.
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Aer Lingus is the Irish flag carrier, founded in 1936. In summer 2022, Aer Lingus will operate over 100 routes, flying to over 71 direct routes and to 62 destinations from Ireland to the UK and Europe. The airline operates 16 transatlantic routes from Dublin, Shannon and Manchester UK to North America and the Caribbean. Aer Lingus is a 4-Star airline, awarded by Skytrax, the international air transport rating organisation. Aer Lingus is a member of International Airlines Group (IAG), one of the world's largest airline groups. For more info, visit www.aerlingus.com.
Transatlantic Destinations from Ireland
New York, JFK
Newark, New Jersey
Boston
Washington, DC
Hartford, Connecticut
Philadelphia
Orlando, Florida
Miami, Florida
Chicago
Los Angeles
San Francisco
Seattle
Toronto
Transatlantic Destinations from Manchester
New York, JFK
Orlando
Barbados
See more
