Aer Lingus are easily the worst company I've ever had to use. They messed up my booking by removing a passenger without consent on the morning of my flight and adding a random person. We called to rectify on the way to the airport and had them removed and my partner re-adding but they did not add the suitcase back onto to booking. When I arrived at the airport the check-in desk argued I'd only paid for 2 cases and had 3, I showed my booking and they still forced me to pay £65 for a case I'd already paid for. Upon arrival home I put in a complaint and have been refused multiple times a refund, it wasn't until I had to shout at a person on the phone they agreed. This has also taken over a month to resolve
Avoid this company unless you like stress.
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Aer Lingus is the Irish flag carrier, founded in 1936. In summer 2022, Aer Lingus will operate over 100 routes, flying to over 71 direct routes and to 62 destinations from Ireland to the UK and Europe. The airline operates 16 transatlantic routes from Dublin, Shannon and Manchester UK to North America and the Caribbean. Aer Lingus is a 4-Star airline, awarded by Skytrax, the international air transport rating organisation. Aer Lingus is a member of International Airlines Group (IAG), one of the world's largest airline groups. For more info, visit www.aerlingus.com.
Transatlantic Destinations from Ireland
New York, JFK
Newark, New Jersey
Boston
Washington, DC
Hartford, Connecticut
Philadelphia
Orlando, Florida
Miami, Florida
Chicago
Los Angeles
San Francisco
Seattle
Toronto
Transatlantic Destinations from Manchester
New York, JFK
Orlando
Barbados
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