aerlingus.com

1.5
1.5 Based on 161 reviews

Aer Lingus is the Irish flag carrier, founded in 1936. In summer 2022, Aer Lingus will operate over 100 routes, flying to over 71 direct routes and to 62 destinations from Ireland to the UK and Europe. The airline operates 16 transatlantic routes from Dub...

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Russi Adams
Caution with this airline! Unexpected charges at the gate!

Caution with this airline! They impose charges at the gate! We booked an international flight via a hub and were allowed to check in one bag each for free.
We opted to check in just one large suitcase and bring a carry-on. I inquired with the representative at the check-in desk if my suitcase was acceptable, and she provided no feedback...
When we reached the gate, that same representative and two other staff members were measuring bags to ensure compliance with size regulations (this could have been addressed at check-in) and charged £35 for every bag that didn't fit the criteria. They were quite aggressive in enforcing this!
Very misleading and underhanded, especially since I had asked at check-in.
Aside from this issue, we enjoyed a pleasant flight and the cabin crew were friendly.

1
Date of experience: Dec 06, 2025

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Business Details

  • Aer Lingus is the Irish flag carrier, founded in 1936. In summer 2022, Aer Lingus will operate over 100 routes, flying to over 71 direct routes and to 62 destinations from Ireland to the UK and Europe. The airline operates 16 transatlantic routes from Dublin, Shannon and Manchester UK to North America and the Caribbean. Aer Lingus is a 4-Star airline, awarded by Skytrax, the international air transport rating organisation. Aer Lingus is a member of International Airlines Group (IAG), one of the world's largest airline groups. For more info, visit www.aerlingus.com.



    Transatlantic Destinations from Ireland

    New York, JFK
    Newark, New Jersey
    Boston
    Washington, DC
    Hartford, Connecticut
    Philadelphia
    Orlando, Florida
    Miami, Florida
    Chicago
    Los Angeles
    San Francisco
    Seattle
    Toronto


    Transatlantic Destinations from Manchester

    New York, JFK
    Orlando
    Barbados
    See more

  • language https://www.aerlingus.com

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