I recently purchased the Aer City Pack Pro from their London store. A few days after purchasing, they discounted the bag by £35 as a new version had just been released. I emailed them explaining the situation and asked if they would consider reimbursing the difference. I thought maybe they would offer store credit as a goodwill gesture. Nope, within 48 hours they refunded the £35 back to my card, no questions asked. A fantastic company that I hope to buy from in the future again.
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Aer products are created for smart travellers.
Every pack, bag or carry-on we create is designed to make our travellers’ journey as seamless and easy as possible.
Because these are the people who really think about how they travel. They dream of destinations and then take the smartest and shortest path to get there.
They know that travel shouldn’t just be a means to an end; it should be a joy. And with Aer products by their side, no journey is ever anything but.See more
