Hello Aer team,I write this message with a bit of disappointment. After all the good things I have heard about your bags, I finally decided to get my first one and begin my Aer journey. I travel a lot for work, and it has always been painful to find the right bag to carry my laptop, iPad, and work stuff. When I heard about you guys, I decided to give it a go.I ended up going for the Tech Sling 3 X-Pac. When it arrived, I absolutely loved it. Perfect size, looked really premium, and everything fit perfectly. I mean, what else could I have asked for? You guys are not the cheapest, but I thought, "You know what? This bag is worth it.Unfortunately, this joy didn’t last long. Two days ago, I found that the material on the front side of the sling is already damaged, even though I have used the bag no more than six times in less than a month. I offered to upgrade/pay the difference to get another bag style, perhaps one more suitable to my needs, but I was told no because the damage was allegedly caused by my poor handling. Disappointed – DO NOT BUY.
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Aer products are created for smart travellers.
Every pack, bag or carry-on we create is designed to make our travellers’ journey as seamless and easy as possible.
Because these are the people who really think about how they travel. They dream of destinations and then take the smartest and shortest path to get there.
They know that travel shouldn’t just be a means to an end; it should be a joy. And with Aer products by their side, no journey is ever anything but.See more
