Worst experience ever. Would NEVER recommend them. Placed an order for a present as it is “supposed to be an Irish owned company. Still waiting on delivery. The item is coming from China. Have been in touch on numerous occasions and have never been given a date of arrival. Just it’s in transit. AEVRAE sells by giving misleading information promises all sorts. Delivers on nothing. After being informed the item was for a present I was offered 10% refund,still not one question answered. I refused! Latest 20% refund for an item still not received and they cannot tell me when i will receive it. They can send an app for customers to go search where AEVRAE products whereabouts even though it was paid for and AEVRAE is the one misleading me the customer. Disgraceful service. I have never been so disappointed with a company’s way of looking after their customers. AEVRAE stated Brown Thomas wanted to stock their products, this again is misleading as a store of that calibre would NEVER accept such customer care.
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