Called to ask for quotes on health insurances, I believe the person we spoke to was named "John". He was very unprofessional the entire time, but I continued the call because obviously I'm looking for insurance and It'd be nice to get a quote. he explained to me the way primary and secondary insurances worked and when we finally got him to give us a quote, he didn't give us any real numbers on deductibles, allowed amounts for claims, or copays. We thanked him and told him that we would give him a call back the next day once we figured out how to fit in the monthly cost into our budget, how much our current insurance allows to claim for out of network procedures, and obviously to shop around for other quotes. He insisted that it would be best to start the plan today and put the application (payment) in, and we told him AGAIN, that we need to collect all the details before going through with anything. This loop continued ten times. In retrospect this is probably his/their strategy to get as many people as possible to apply. He was very clearly frustrated that we wouldn't succumb to his obvious intentions and very clearly does not like it when people are firm with him. It was all kind of laughable in the end if I'm being honest. His final attempt was to sigh in frustration (childishly and unprofessionally) and persist that we were wasting time by not signing up today (like one day would make a difference). I just had to tell him sorry, I'm going to hang up now. Anyway their number is (866)-681-0171 and his extension is 2096! :)
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