Planning & Logistics1) All porters and transfers were fantastic on every leg2) Helicopter rides were great also & good way to save time 3) In general, all hotels except Retreat had excellent rooms, amenities, on-site staff4) You may want to confirm seat preferences for internal flights with clients ahead of time. Also offer first/business option if there is one.Rwanda1) Serena hotel was solid. Good staff, food, etc.2) Tours (coffee, etc) were nice and well done for the time we were there.3) Singita Katanza house was phenomenal. Maybe spend more time there if you have the budget and the desire.4) For clients staying at Singita, let themm know that they do provide clean backpacks, rain proof coats, gaiters, glovers, etc. Along with masks, and amenity kit so you can reduce weight5) Do not recommend Heaven Retreat hotel - not well kept6) Drivers and guides in Rwanda were excellent. Personable, helpful and knew our schedule and had great ability to coordinate logistics7) Wondering if there was a way to save the stay in Kigali on the way out and just have gone straight to capetown. The day in Kigali at the end was essentially a wasted daySouth Africa1) Hotel was fantastic2) Wine tour was great.3) Hindsight we should've had a dinner reservation the night of the food tour4) Food tour was great - probably didn't need a dedicated guide and driver for that day as the food guide was with us for 4 hours.Botswana1) Daunara was an exceptional property and staff was superb.2) Daunara provides clean tote bags, water bottles and binoculars in the rooms so no need to pack any of this stuff3) Great extra activities - Mokoro, Elephant Haven, could've helicoptered to Victoria Falls, etc. Would be good to let guests know so they can choose if they want to.4) Nadia shared that we could've left some luggage at their office in Maun airport or had our bags driven in from the airport allowing us to avoid the weight restriction.5) Animal viewing was good, but not exceptional. We saw Lions, elephants, wild dogs, antelopes, etc. Did not see any leopards, cheetah's and the Lions were limited in terms of citings. Maybe it was the time of year? Either way, we enjoyed it immmesly but it felt like more of a hunt for animals than in the past. Still good fun. Other
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We plan customized itineraries and give intelligent advice and take care of your trip details, so that you can relax and enjoy a tailor-made, seamless journey through Southern or East Africa. We regularly explore the destinations we recommend to ensure the best had-picked quality to suit your unique palate. We are well established, respected, and provide flawless service.See more