Went on Kenya&Tanzania Safari Tour using African Sunsets Travel/ Sunsets in Africa/ Xplore2Africa based in South Africa dated 10/1/23 to 10/15/23. We are 7 people & paid total US$37,000. I personally paid US$6,800. Services was not rendered. Mr. Dexter Chikerema( owner of travel agency) purposely defaulted financial obligations to subcontractors in Kenya & Tanzania including hotel/lodge/park fees etc. No feedback/response inspite of multiple calls & text messages. Police report was filed as advised by US Embassy in Nairobi, Kenya. He then only responded via text stating his revolving cash flow/ credit was insufficient. He spent our money to some other tours. I ended covering the cost again in lesser amount but still expensive just like rest of the group individually in order to complete the tour. Failure to pay us back with false promises. Future travelers, be wary ! The company/ owner reputation is a BIG question mark!!
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