I had a decent experience with APML international from US (Pittsburgh) to India (Ahmedabad). The US team was fantastic, I had Satya as my point of contact. He arranged pickup via FedEx very quickly, and I i kept adding more boxes till the last minute as I was packing more and moving out. But he was very cooperative. I used Home depot boxes, however FedEx was refusing to accept them as those are moving boxes and not shipping. I had to really plead to convince them, so confirm with FedEx before you pack. The packages arrived with basic wear and tear on the outside, and very minor damage instead. But a few drawbacks, mainly with the Indian team. 1. Duration was advertised as 100 days door to door but it took 130 days, so almost a month extra. APML provided a tracking link till it reaches Indian port. It was supposed to reach on 30th Aug, I shipped on 6th June. It did reach Navi Mumbai on 30th Aug. 2. I didn't get much updates from the Indian team. Infact I had to email/call/followup way too much get any sort of estimated date of arrival to my residence. The shipment landed in Mumbai on 30th August but I got it in Ahmedabad on 9th October, while customs clearance was finished on 24th September. This is exactly the time frame when you would expect timely updates, but the Indian team wasn't very prompt. I finally had to give an ultimatum that I needed it by 10th October and they delivered on 9th October. 3. Another huge issue that I faced was the lack of information or information not being provided in a timely manner. For example the fact that you need to physically send your passport to them at the time it arrives in Indian port was not mentioned beforehand by either country team. This was informed to me four days AFTER it arrived at Navi Mumbai port, not even a day before. People have travel plans, in fact I did and wasn't in town so couldn't send in the passport to them as quickly as it was needed. 4. This relates to the second problem. There is either a 4 day holding period at port or 15 days period, during which you don't incur the holding charges. Which kind was applicable for my shipment was again never informed to me by either country team. Even though shipment arrived on 30th Aug at the port, the Indian team reached out the first time with customs documents EOD of 2nd Sept so effectively they utilised 3 of the free days. It's a long distance so overall it's okay, I'm glad I received my stuff in decent condition. And the costs are reasonable. Just the lack of communication is a bit tiring, as I couldn't plan ahead or well for it.
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Agarwal Packers and Movers Ltd, one of the largest packing and moving company in India was incepted with the far-reaching vision and hardcore efforts of Shri Ramesh Agarwal and Shri Rajender Agarwal in the year 1987. The company moved forward towards the path of expansion in terms of reliable and client-oriented services. The company has seen transition phase from the beginning to become the India’s Foremost and Professionally Managed Organization with worldwide coverage. Received renowned accreditation and certification from ISO, IAM (USA), FIDI (Mumbai), and many more, the company is surging ahead with new values and principles.
Possessing the fleet of 1200 GPS Enabled Vehicle, 3000 Trucking Cubes, 20 Lakh sq feet of ultra-secure warehouses,125 self-owned offices in various cities serving 1264 destinations within India and covering 182 countries, Agarwal Packers and Movers have seen extensive growth in the domain. Owing to its world class logistics and transportation services, APML has emerged as the India’s largest mover of household goods, also recognized by Limca book of Records and World Book of Records (UK).See more
