I’ve been a customer for more than 30 years. It doesn’t save you money at all. The reason I’m a customer is because finding a contractor to take care of. Any issue is ridiculously hard however, customer service from American home shield even though I’ve been a customer this long is lacking. I’m at the laundromat because my washing machine has been out of order or going on five weeks they tell me the parts would have been to the contractor on February 15. The contractor says they haven’t received them. He can’t call and talk to a person I’ve done the Chatbot thing which hasn’t accomplished anything
I purchased this for three homes. I’ve been in the one I’m in currently for 27 years. I purchased it purchased it for both of my daughters when they first bought their homes. I purchased it for each home I sold for the buyer! It’s an insurance policy basically I guess things you know are going to happen around the home. After this experience and it’s not the first time it’s been this bad. I will probably look for another provider.
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