Repair update:I received my controller back from repair within the three weeks like they stated. After one week of use everything seems to be fixed. There was an immediate issue with the stick calibration and the left stick was drifting terribly. I found a calibration website online and was able to calibrate them on my own. AIM replied to my email that the sticks often need to be calibrated by the user. I suppose that is fine, but nowhere during this process was that communicated until after I brought the issue to their attention. My assumption would be that this is done at the factory, but apparently it isn't. I'll change my rating from 2 to 3 stars, but I'm still not sure I could recommend AIM controllers.Original review - The builder on the website was easy to use and the build time was fast. My controller was built in Poland and arrived in two weeks from the date I ordered it. The controller looked and felt amazing. I was very pleased with it initially. It also came with an extra set of thumb sticks and a 3' USB C cable for charging.Unfortunately, the controller had multiple issues out of the box and was unusable. The controller sounded like a baby rattle when shaken.R2 was basically set to on. You could not rest your finger on it and even the slightest brush on the side of the button would cause your gun to fire.L2 on the other hand, at times needed to be pushed extra hard in order to aim down sights.L3 randomly worked when trying to sprint.The Right Stick, which is TMR, did not always center properly (acted like stick drift), and was extremely sensitive regardless of how much dead zone was applied in game.As far as communications go, emails are slow and most felt like they were not answered until the following day. I asked for a refund, but their policy does not allow for it, despite the product being defective. There was no indication of shipping damage on the packaging. It took a week to get a shipping label to send the controller back to them for repairs. I was told that the repair time was 3 weeks. The tracking number shows that they will receive it this morning, so I cannot comment on the actual repair time or quality. I was also hit with a US Customs charge of $49.95 today, four weeks after receiving the controller, due to the tariffs. AIM sent out an email before the controller was shipped, explaining that they had to outsource the build overseas due to high order volume and that they would reimburse any US Customs charges as long as I paid the charges online before the controller was delivered. Well, it's a little hard to do that when the first notification you receive about the charge is by mail, a month after delivery. I scanned and emailed AIM a copy of my UPS bill this morning in hopes that they will cover the cost, but I'm not holding my breath.I would not recommend AIM Controllers.
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Providing the most affordable competitive controllers with sharp design and high quality. Specially designed for esport players.
