I am extremely unhappy and I wanted to have time to write this where it was a blur of cuss words. So let me take this back to the beginning. I ordered in April of this year. I didn't get it until June. I have never spent this much money on a controller ever. If they had a upgraded feature from a regular feature on a controller I got it. It was expensive. As it was getting close to the shipping date but my status was still in building phase. I emailed them and was told they had a delay in components shipment. I was understanding that it wasn't their fault. But felt someone should have emailed me. After I had ordered my controller with Hall effect TMR sticks were being advertised. So since I was waiting anyways I asked how much extra to upgrade from Hall effect to TMR. I was told I was getting them no extra charge. So eventually I get the controller and I extremely happy with it and about a month after I get it the smart bumper broke. It still worked but got caught up sometimes. So I tried to find out the process of getting it fixed. I knew on their discord they had a repair chat. Took three days before anyone replied with a link to a survey. I did the survey and got a email saying that I was in the window to getting it fixed. I asked how long does it takes I was told a month and a half. But I needed to ship it to them with in a week or my claim would be closed. Then I noticed that one of my thumb sticks rubber coating is peeling off. It's not even been six months. So if I send it off for a six week repair is it going to be just like the building and take double the time who knows. But for the price I paid disappointed doesn't cover what I feel
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Providing the most affordable competitive controllers with sharp design and high quality. Specially designed for esport players.
