The product is decent when it functions properly, but given its high price and customizable nature, the quality is disappointing and the customer support is lacking. I used one for several years and frequently had to replace the paddles since the originals were poorly made and broke often. I had to pay for each new set. Eventually, they upgraded to slightly more durable paddles, but the stick drift on my controller became so severe that I had to buy a new one. When my new controller arrived, it was defective; the L1 button didn’t work. I reached out to customer support, and they requested I send the entire controller back for inspection, which would take weeks, despite paying extra for expedited shipping. I opened the button myself and discovered that the part connecting the L1 button was broken, and instead of replacing it, they had used a cheap filler piece. I swapped it with the L1 button from my old controller, and it worked fine. Now, buttons are falling off my new controller, and the touchpad plate lasted less than a month. The R1 button is non-functional, and the switch for toggling the right trigger has completely come out. Caution to potential buyers: it works well when it does, but the build quality is inexcusable for such a pricey item.
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Providing the most affordable competitive controllers with sharp design and high quality. Specially designed for esport players.
