airbnb.co.uk

1.3
1.3 Based on 598 reviews

...

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Oscar Clark
My long experience as a host has been marred by serious issues

Having hosted for about 14 years, I've unfortunately faced numerous problems with guests, some of which have been quite severe, including a physical assault. The platform often seems to lack accountability. In my view, the service does not genuinely prioritize the safety and well-being of hosts or guests, focusing instead on maximizing profits. They frequently allow guests to make blatant false claims without proper investigation or consequences. This lack of fairness and support has significantly deteriorated over time. I have doubts about the sustainability of the current model and hope an ethical alternative emerges soon—one that values fairness, accountability, and the individuals who keep the system running.

1
Date of experience: Jan 10, 2026

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