I’ve used this platform a few times, and this time the overall experience was… mixed. The booking process itself was really straightforward - the interface is simple, pricing is shown clearly, and I appreciated that I didn’t have to deal with any hidden fees. The apartment also looked like in the photos, which isn’t always guaranteed, so that part was fine.But the real issue started with the check-in. The host was supposed to meet me at a specific time, and I arrived exactly as agreed, but there was no one there. I tried calling and messaging, and it took more than half an hour to get a reply. After a flight and dragging my suitcase around, it wasn’t the smoothest start to a trip. It also felt like the support team wasn’t really fast either - they sent me some generic replies instead of real help.In the end, I got into the apartment, and the stay itself was okay, but the first impression was already spoiled. The platform works well technically, but since so much depends on the host, the experience can vary a lot. I’ll probably use it again, but I’ll be more careful with who I book from next time.
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