Out of 6 stays, 5 were scam hosts who ripp off and rob guests. AirBnB does exactly the same. The hosts also scam AirBnB. What happens is, some form of insurance is paid out. So, AirBnB tries to mitigate those losses by refusing refunds. The system seems to provide the correct refund, then the people in customer service aim to ensure that is not given. They won’t provide the information, they hide it and claim policies and procedures…. It’s a large fraud, fraudulent in many ways as the consumers are being well and truly scammed. It’s such a shame. Out of 6 stays, 5 fraudulent.
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