We recently paid over £1,500 for a stay in Gibraltar and during our stay was publicly humiliated by a security guard at the property. He made us feel threatened and frighted and left us with a shaken experience. We were told we had access to the pool area but he threw us out whilst screaming and shouting. At 67 years of age it's the last thing we expected. We complained to Airbnb and was given a paltry £200 credit for our next booking.
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