Airbnb tolerates when a guest writes a damaging and untrue review about a host. We have had 157 reviews and a rating of 4.96 stars. This guest gave us 1 star for accuracy ( our average rating is 4.98 for this) made claims which were totally untrue. I could proof that he was lying and approached Airbnb via several channels. The review dept did not care, the help line and super host dept fully supported my claim and wanted the review removed but apparently is was not in their power to do so. Airbnb do not care about their hard working host but happy to take commission. They have a help line which is useless and has no power. Outrageous
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