AirBnB is a huge SCAM! We rented an apartment in Philly for 20 nights advertised as a "Designer Apt" and upon arrival we found out it was a smelly, old and unpdated apartment. We notified the host that we are not staying and left. We booked a modern residence near UPenn for the same price. Our repeated attempts to obtain a refund, including writing letters to their CEO and Board Members, as well as filing complaints with the governmental oversight authorities in PA, CA, and FL, have been met with total silence. They refuse to respond because this could result in a Class-Action lawsuit against the public company. Before you rent an apartment, have the host send you a CURRENT VIDEO TOUR of the apartment. We were ripped off for $5500 and I hope that does not happen to other unsuspecting guests.
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