Once a great platform is now garbage. Brian Chesky or whatever loves showing his ego on utube and whatnot but the average experience for airbnb travelers has decended into a terrible thing. Customer service told me i couldnt get a refund due to bedbugs because of no doctor certificate. I paid $150 for one, confirmed bedbug bites, and still they refused. Hosts used to rent out their extra room for a personal experience, now its a big assembly line of garbage commercial space.
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