I stayed in an awful Airbnb in October. My husband has aggressive cancer and we wanted to visit the grandkids while he was still able to travel. Have stayed in plenty of nice anirbnbs and always got max stars from previous hosts. But this one was awful and there was a bad smell in the house. We chose to move out early to a nearby hotel to try not to spoil our weekend with the family. I sent a message to the host saying we had left and why ( it would be easier not to say anything but thought letting you know why is the right thing to do) She offered a refund for the last night without being asked.Now I’m home, several weeks later and still feeling threatened by the tone of the communication from this host. Her review published today is rude and defamatory but Airbnb say she has not broken any of their rules. Just requested to close the account and to add insult to a bad experience they will still keep the account open for 60 days. There are so many other ways to arrange accommodation and life is literally too short to put up with this
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