Airbnb is a shady and dishonest company. In a recent stay my host asked me for extra cash payments for cleaning fees. I refused as I had already paid cleaning fees during the booking. Host got mad and left me a negative review for the reservation. I contacted support. They had me fill out a dispute on the review. Got denied by the automated system not once but twice. I can't dispute it anymore. I was given a bad review for refusing to pay my host cash for cleaning fees. Airbnb did NOTHING about this and the negative review is still on my profile after an hour long support call. I'll continue staying at hotels. I don't trust this poorly managed and shady company.
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