on the 16th September 2025 I booked a three apartments from one host, Hostwise, in Porto for 14 days in May / June 2026. This was to celebrate my 70th Birthday and I invited over 8 guests to join me over the two week period. I paid 50% deposit on booking and it was confirmed. Myself and my guests then booked flights and car hire etc. Amazingly on the 18th October I received one curt and simple message saying that my booking had been cancelled. I have requested feedback twice from Hostwise about why this happened and have received nothing. Air B&B have given me a refund and offered some minor compensation if I re-booked in 5 days. Unfortunately though I could not find any other property that worked for us on Air B&B so in the end I have a refund but no compensation. I am very loathed to use Air B&B again and would advice others not to either.
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