airbnb.com

1.4
1.4 Based on 418 reviews

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Stefano Ciurli
I booked an apartment in Mombasa , Mombasa, Kenya, by Hosted by Faith ,Cozy bed sitter very new cl

I booked an apartment in Mombasa, Kenya, by Hosted by Faith ,Cozy bed sitter very new clean with hot shower this is title, I advise you to stay away from it like the plague.through Airbnb for 36 days.The apartment didn't even have the necessary utensils like forks, cutlery, or anything. There was obviously never any hot water. After a week of vacation, the owner sent me a message telling me I had to vacate the room within 1 hour!Without a reasonable explanation. Scandalous.To top it all off, I can't even send a complaint email to Airbnb.But to top it all off, they charged me the second agreed-upon payment after I vacated the room over two weeks ago. This is because they offer their service to all sorts of people without even considering who wants to use their services.Terrible, it's hard to find worse.And to top it all off, they still haven't refunded me.

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Date of experience: Sep 01, 2025

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  • Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.

  • language https://www.airbnb.com

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