DO NOT USE THEM!!Had an awful Airbnb experience, put an honest but fair review. The host got it taken down and accused me of extortion via WhatsApp yet the host was the one who was review manipulating by offering me chocolates to avoid a negative review. They refuse to show me evidence after defaming my character. Spent almost £700 on the home but no successful outcome. The host I stayed at has multiple five stars reviews and have noticed that any criticism in reviews are flagged down by Airbnb so it’s all fraudulent.
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