airbnb.com

1.4
1.4 Based on 418 reviews

Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Omer
Serious safety violation ignored by Airbnb

I had one of the worst experiences as a guest with Airbnb.- I was locked out of the apartment I paid for due to a dispute between the host and the landlord. - Unauthorized individuals entered the apartment without my consent, touched my belongings, and even repackaged them. - The landlord demanded I pay an extra ~$1,000 if I wanted to stay, even though I had already paid Airbnb in full. - My food was left outside the fridge, spoiled, and personal items were damaged. I reported everything to Airbnb support immediately (August 8) and provided photos, screenshots, and detailed evidence. Instead of action, my case was closed multiple times, with generic replies and no compensation.After more than a month, Airbnb still refuses to take responsibility or provide a proper resolution. People should know: in extreme situations, Airbnb can walk away and leave the guest unprotected.

1
Date of experience: Aug 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.

  • language https://www.airbnb.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More