I was staying I a Airbnb in Palermo and it was a nightmare. There was a bad odor and leakage in the douche. The host sad after 3 days that they can't solve the problem (yet I contacted them the very first day within hours) and I have to relocate in mid my vacation. They sad that they are NOT going to give me full refund because in their opinion it was perfectly habitable even though it felt like sleeping in a public restroom. So i contacted Airbnb about it that I want and deserve a full refund. Airbnb choose to be on the side of the host even though their policy of hosting standards is saying otherwise. So don't trust that Airbnb will be at your side if something happens because they clearly don't! And I have tons of message and videos where I show the problems. All I wanna say is don't Trust Airbnb to solve anything for you. Now I have to pay for 3 days of unhealthy and unpleasant stay.
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