Terrible experience. We rented and paid well for a home in Rome. We are excellent tenants. I followed up with the host before I posted my review and she thanked us for cleaning the apartment and being good renters. I gave the host a 5*. Seems the host never finished our review and although I spoke to air bnb which I can post copies of their response that we have 5 rating something on their website had us getting declined without them understanding why. I have asked for their help to correct but only received apologies and less desirable rentals after over an hour of my time. At this point if they don’t make good on correcting I will never use them again for personal or business
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