I recently had a disappointing experience where my honest, policy-compliant review of a stay was removed after the host disputed it. Airbnb claimed it was retaliatory, but made this decision without asking me for any additional context or evidence. It felt like they automatically sided with the host instead of conducting a fair and balanced review of both sides.As a long-time customer, I expected Airbnb to protect honest feedback, not silence it without giving me a real chance to explain. If hosts can get critical reviews removed this easily, it undermines the trust and accountability the platform is supposed to support.As a long-time guest, I expected Airbnb to protect honest feedback, not silence it without a fair review. If hosts can simply get critical reviews taken down, it undermines trust in the entire platform.
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