Airbnb customer service is TRASH! I have been an Airbnb host for about 8 years and have been a "Superhost" the entire time so I get a dedicated line to call when I have issues. However, since the company became a publicly traded company the customer service has gone to shit. It is a fight EVERY TIME I call to have an issue resolved. Today the customer service rep refused to let me speak to a manager so today is the day I give up hosting on Airbnb. The money I make from it isn't worth the headache of dealing with the company
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