airbnb.com

1.4
1.4 Based on 418 reviews

Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable....

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Walker S.
Account Suspended after attacked in…

Account Suspended after attacked in Airbnb.I was literally sitting in an Airbnb rental when the door was kicked in by a drug addict and I was attacked. I effectively defended myself using a kitchen knife.Police arrested the drug addict and concluded that it was a proper self defense. I was released within two hours, only to have Airbnb permanently close my account due to 'safety reasons'.Not only that but they cancelled all my reservations from all my guests for my own home, even though the attack took place in a totally different country and had nothing to do with the listed home.I literally sued and they settled out of court for $4k. They refused to unsuspend the account but said I could open another, so I did.About a month later, without talking to me or explaining, they instantly tossed my guests out again, calling them at 2am and demanding that they leave, then suspended the second account also.

1
Date of experience: Mar 16, 2025

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Business Details

  • Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.

  • language https://www.airbnb.com

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