I am a faithful AIRBNB customer. In general, it works. However, I had a host cancel 2 days before a reservation was due to start, putting me in a tremendous bind and cost in me $700 additional dollars to get the only remaining property that met my needs. I cannot review the host, and while AIRBNB states that it will “cost the host”, that have no consideration for the person who has been cancelled. I managed to wrangle a small amount of compensation from AIRBNB, but there is not nearly enough protection for renters. They had the use of my money for that reservation for a full year and cancelled with impunity. Beware!!
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