Airbnb (not my host) cancelled my reservation at the last minute with an automated message:"You told us you'd rather cancel your reservation than finish the last step of checking that you're really you". However, I did not cancel nor was I asked for any ID verification. When I contacted Airbnb, I was told "the computer did it". When I escalated to a "specialist", I was told that Airbnb was having trouble with the host over unresolved safety issues. They recommended three alternative properties that were poorly located and hundreds of dollars more. When I complained, they offered me $20 discount on a $584/night property. All this caused me cancel my trip (and volunteer role). BEWARE!
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