Again, Airbnb are terrible. This is the second time in a row that they have been incredibly unhelpful. Our host cancelled just five days before our trip to Lisbon, leaving us scrambling to find accommodation for eight people.All Airbnb did was send us two alternative options—both nowhere near the same quality. They then offered a maximum of two £30 vouchers, but only £11 was actually deducted when booking.I’ve never left a review in my life, but good god, I have never experienced such a lack of care for customers
Claim your business profile now and gain access to all features and respond to customer reviews.
Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.