I purchased an Airbnb gift card for my mother-in-law, but when she tried to redeem it, it showed as already used—impossible, since it was brand new. We contacted Airbnb support multiple times, but they kept redirecting us back and forth with no solution. After a week of frustration, there is still no refund or working card.This is unacceptable and feels like a scam. Airbnb is refusing to take responsibility, and their customer service is useless. I will escalate this further if not resolved immediately. Avoid their gift cards!
Claim your business profile now and gain access to all features and respond to customer reviews.
Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.