Airbnb has become an absolute joke of a company. We have been hosting for a very long time (more than 10 years!) and the support for hosts has become non-existent. On the rare occasion when we have to cancel a reservation due to a home emergency such as roof leaks, blocked pipes, health and safety issues, they want documentation or they want to charge you £100 and take away superhost status. As hosts we are trying to do the right thing by cancelling a reservation that might be affected by a home emergency but Airbnb wants to penalise us for doing the right thing. It’s absolute bollocks and I think our time of hosting on Airbnb is nearing its end very soon. We have had enough
Claim your business profile now and gain access to all features and respond to customer reviews.
Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.