Very bad dealing in compensation for guests who had last minute cancelation or no response from the host even if the accomodation was confirmed. Basically you are left outside without solution in such a short time from cancelation and they tell you they give the money back. But that won't solve the problem when you are left in the street in a foreign country and all the other accomodations you can chose are very expensive viewing the situation you have to book something in the last minute.
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