airbnb.com

1.4
1.4 Based on 418 reviews

Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable....

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MP64
Unreliable anymore...

Here’s a draft for your negative review: ---I’ve had a disappointing experience with Airbnb and would not recommend it to renters. The platform clearly favors property owners over renters, making it difficult to resolve issues fairly. Hidden fees are everywhere, and by the time you check out, the total cost is often much higher than advertised. Nowadays many of the owners add a high cleaning fee on top of the rent, but still require renters should keep the house clean, ridiculously! Even worse, Airbnb doesn't seem to take complaints seriously. I had an issue with a property that was falsely advertised, but despite my detailed evidence, Airbnb refused to investigate or take meaningful action. It’s clear they prioritize keeping hosts happy over protecting renters from fraud or poor experiences. Overall, Airbnb is unreliable and feels like a gamble every time. Save yourself the stress and look for alternatives where your concerns will actually be heard and addressed.

1
Date of experience: Nov 12, 2024

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Business Details

  • Our mission is to create a world where people can belong through healthy travel that is local, authentic, diverse, inclusive and sustainable.

  • language https://www.airbnb.com

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