After I was let down by one of Air BnBs clients for a place to stay on New years Eve I was ignored for two days after sending several messages and then told that the host was not going to return my money so there wasn’t anything they could do. After several messages Ramsey agreed they wound return it but I did not receive and form of compensation for completely ruining my New Years Eve plans. I won’t be using them again and will stick to using booking.com
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