Woeful Customer ServiceGood luck trying to speak to a manager, the customer services will fight tooth and nail to stop you proceeding with a complaint.With regards to a complaint, this company has NO complaints procedure. If you disagree with them, they simply tell its tough luck.Oh and isint it telling how many bad reviews are on here and yet the company cant be arsed to address the reviews. I think it speaks volumes when a company like AIRBNB or BOOKING.COM dont respond to these comments left by their customers, feels like they're happy to take our money and take us for granted.
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